QUALITY
RESULTS
ROI
At Live Leads BPO, we are a premier nearshore Business Process Outsourcing (BPO) provider dedicated to helping businesses enhance customer satisfaction, streamline operations, and accelerate growth. We specialize in delivering exceptional customer service and front-end support through highly trained, English-speaking professionals who seamlessly integrate with your organization as an extension of your team.
Our customized outsourcing solutions support businesses across a wide range of industries, including insurance, debt settlement, legal services, healthcare, travel and hospitality, mortgage lending, solar energy, home services, financial services, and many others. Whether managing inbound customer support, appointment scheduling, lead qualification, live chat, email support, or administrative tasks, our team is committed to delivering every customer interaction with professionalism, empathy, and efficiency.
At Live Leads BPO, we understand that every conversation represents your brand. That’s why we focus on providing reliable, scalable, and cost-effective solutions that improve customer experiences, increase operational efficiency, and allow our clients to focus on what they do best—growing their business. By combining skilled talent, advanced technology, and a culture of service excellence, we become a trusted partner committed to your long-term success.
Our process is simple and thoughtful.
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
Our Services
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
Live Leads BPO provides front-office call center support through our English-speaking, nearshore team based in Guyana. We handle the customer-facing side of your operation — inbound calls, order and account inquiries, first-line customer service, and sales support — so your business stays responsive without the overhead of hiring and managing an in-house team. Every campaign is customized to your workflows, scripts, and compliance standards, with direct communication and transparent reporting throughout. Our infrastructure scales up to 400 agents, so you can grow support capacity quickly as demand shifts.
Live Leads BPO offers dedicated appointment-setting services through our nearshore, English-speaking call center team in Guyana. We handle the outbound (and inbound) legwork — qualifying prospects, working your CRM, and booking calls directly onto your sales team's calendar — so your closers spend their time selling instead of dialing. Campaigns are built around your specific industry, script, and compliance requirements, with transparent reporting on call volume, show rates, and lead quality. Scalable from a small team to hundreds of agents, with no long-term commitment required to test results.
Live Leads BPO delivers outsourced lead generation through our English-speaking, nearshore call center team in Guyana. We handle outbound prospecting, live-transfer calls, and cost-per-lead marketing campaigns tailored to high-value industries like solar, debt settlement, insurance, and financial services — connecting your sales team with qualified, ready-to-talk prospects instead of cold names on a list. Every campaign is custom-built around your target criteria, compliance requirements, and budget, with transparent reporting on volume, quality, and conversion. Our infrastructure scales up to 400 agents, so lead flow can ramp quickly as demand grows.
Live Leads BPO delivers outsourced customer service support through our English-speaking, nearshore call center team in Guyana. We manage day-to-day customer interactions — inbound support calls, account and billing inquiries, issue resolution, and follow-up — so your customers get fast, professional service without you having to hire, train, or manage an in-house team. Each engagement is built around your specific processes, tone, and compliance needs, backed by direct communication and transparent performance reporting. Our centers scale up to 400 agents, giving you the flexibility to expand support as your business grows.
Live Leads BPO provides outsourced administrative support through our English-speaking, nearshore call center team in Guyana. We handle the back-office workload — data entry, scheduling, email and calendar management, records processing, and general administrative follow-up — freeing your in-house staff to focus on higher-value work instead of routine tasks. Each engagement is built around your specific tools, workflows, and standards, with direct communication and transparent reporting throughout. Our infrastructure scales up to 400 agents, so administrative capacity can grow right alongside your business.
Meet the Team
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Gabe Solomon
FOUNDER & CEO
With a vision for building something meaningful, our founder brings a blend of big-picture thinking and hands-on experience. As CEO, he decides where the ship is headed — reading the market, taking the calculated risks, and turning "what if" into "what's next." -
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Joe Kairalla
COO
Focused, approachable, and driven by results, our COO is all about building strong relationships and keeping our clients happy. The CEO is the compass, but the COO is the engine room- the one making the ship move. -
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Dehron Harvey
DIRECTOR OF CALL CENTER OPERATIONS
Creative and strategic in equal measure, our operations manager ensures operations run smoothly. He turns insights into action, communicating our clients’ needs to the floor so that goals are hit. -
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Varune Mahadeo
HUMAN RESOURCES DIRECTOR
If a company is only as strong as its people, the HR Director is the one making sure that strength never cracks. Part advocate, part strategist, part quiet problem-solver — they're the bridge between leadership's goals and the people doing the work to get there.
